Rimici Live Help Feature
Live Chat Tools
Check their location based on they IP or send personalized messages to your visitors. Target specific visitors and offer help when they need it based on pages they are browsing,
Pro-activity
Initiate a conversation by sending an specific message based on their behavior or by using automatic invitations to your website visitors. Pro-active messages, Pro-active invitation Automatic invitation
Customization
Choose how your visitors will see you. Define languages, images and colors depending of the country.Display your company logo and name in the chat window to let your website visitors know you.
Surveys, Ratings & Reports
See how your agents are doing, check all the information about the chats you had with your visitors or their satisfaction level are on your fingertips.
Applications
The intuitive desktop app makes easy to handle several live chat sessions like a professional agent. Take chats anytime anywhere through the mobile agent app.
Archives and notifications
Keep safe an in your own hands the whole live chat sessions and offline messages. Mobile agent app run in the background, a new live chat request is a simple push notification that will let you know immediately.
The Muslim Family Governance Framework and programs are enabled in our secure Cloud Data Center and Infrastructure Framework
Strategy, Program, High Value Assets identification and management, Risk Assessment, Remediation, Validation and Reporting
Information Security Operations Center and Security Program
Approved Security Policies, Standards, Tools, Process and Procedures
Next Generation Secure Cloud Storage Architecture Design & Implementation
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